How can we help?
The most common questions are below. Can't find your answer? Write to us.
Write to us with your username (once you have one) and what happened. We usually answer within a few days.
Once the game is live you can also write to support from inside the game, on your club's Home page.
Common questions
When can I play?
Soon. The game is in its final stage of testing. The launch date will be announced on this page.
Is it really free?
Yes, the game is free to play. And it is not pay to win: if we ever offer anything paid, it will never make your club stronger. You can't buy players, skills, wins or club money.
Do I need to download anything?
No. You play in your web browser on a computer, a tablet or a phone. Nothing to install.
Where do I start?
Every new manager takes over a club in the lowest league, with a senior squad and a youth team. From there it's up to you: win promotion and climb all five levels to the top league.
Do I play against real people?
Yes. The other managers in your leagues and in the cup are real players, alongside clubs run by the game. You bid against other managers in transfer auctions and can send them messages.
How much time does it take?
As much as you like. Matches, training and the club's money all keep running on the game's clock while you are away, and if you forget to pick a team, a lineup is filled in for you. A few minutes a day is enough. Spend longer if you want to fine-tune your tactics.
How long is a season?
A season lasts 13 weeks of real time. Every season your players get a year older: young players grow, older ones decline and retire, and new talent comes through your academy.
Are the clubs and players real?
No. All clubs and players are made up by the game, so every manager starts on equal terms.
I didn't get the confirmation email
Look in your spam or junk folder first. If it isn't there, go to the login page and log in with your email address: a button there sends you a new confirmation email. Still nothing? Write to us from the address you signed up with.
I forgot my password
On the login page, click Forgot your password? and enter your email address. We'll send you a link to choose a new one.
How do I delete my account?
Write to us from the email address of your account and we'll delete it, together with your information. See the privacy policy for what we keep and for how long.